Where Do I Find My Download On Macbook Pro

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David Narita just wants his MacBook Pro problem fixed. But after he pays to have it repaired, Apple offers to fix it for free. Does he deserve a refund?


Where Do I Find My Download On Macbook Pro

Before you try to download the macOS Big Sur beta, make sure itsupports your Mac (my 2012 MacBook Pro has finally met an update it couldn't get). Here's the official list of supported devices from. Downloaded Google Chrome on my Macbook Pro and can't find it? I downloaded Google Chrome on my macbook pro successfully (as google said) but it is not showing up in my downloads or applications. First time mac user here so I'm a bit of a noob.

I had a problem with the backlight on my MacBook Pro keyboard last year. Since it was out of warranty, I paid for it to be repaired. A few months later, Apple came out with the MacBook Pro display backlight service program to fix this problem at no cost.

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I contacted Apple the week the program was announced. Apple Support had said my model definitely fell into the warranty guidelines. I spent hours on the phone with multiple people, trying to get this repaired.

Finally, Apple sent me a letter saying my computer wasn’t covered. They offered no further explanation. Can you help me? –– David Narita, Rocklin, Calif.


I’m sorry to hear about your MacBook Pro keyboard. Apple should have repaired your computer if it was covered. Disclosure: I’m a MacBook Pro owner, and I like Apple’s reliability and excellent customer support. When I had a keyboard problem with my MacBook Air, the company fixed it promptly and without charging me.

I hope your case is an anomaly.

The backlight repair program affected a small percentage of 13-inch MacBook Pros made in 2016. It fixed two issues that affected the laptop computer — continuous vertical bright spots across the bottom of the display or a complete backlight loss. You experienced a complete backlight loss and paid $504 to have it fixed.

By the way, if you’re reading this and you think your MacBook Pro might be affected, you can find details about the free repair program on Apple’s site.

Getting a refund for the fix for this MacBook problem

Like you, I find it incredibly frustrating to have a company make a promise and then renege. Apple should have given you a straight answer and then stuck to it. But it appears that Apple only told you about your MacBook Pro’s qualification by phone, not in writing. It’s important to get a promise like that in writing since you don’t have a record of what’s said by phone.

I list the names, numbers and email addresses of all the Apple executives on my consumer advocacy site, Elliott.org. A brief, polite email might have helped you get a faster answer from the company.

In one way, I’m not surprised by your case. Companies, by nature, like to keep your money, even when you deserve a refund. Many, if not most, of the cases I work on are related to promised refunds that never show up.

So is your computer covered under the MacBook Pro Display Backlight Service Program — or not? I asked Apple, and it said yes. It refunded the $504 you already paid for your repair.

The ability to know how to check up on key maintenance and operational functions on your MacBook Pro can help you understand how your computer works and give you insight into any problems that may arise. Apple products are designed to allow you to access many key insights that will give you a look into the inner-workings of your computer. Some of this may seem complex at first, but it really is straightforward to figure out.

One of these key insights that are good to know is how to check the storage capacity of your MacBook Pro. This will let you know how much room you have on your computer to keep any type of file and data you wish. This could be photos, videos, games, apps or any other piece of data that you want to store directly on the computer. It’s good to keep track of this so you know when you might be running out of disk space.

Why is Storage Space Important?

Many of you might not pay that much attention to storage space anymore. This is probably because you have a very large hard drive that has more than enough space to store anything and everything you want to have on your computer. Storage technology has really improved and now allows us to have very large hard drives and storage capacities on our computers.

This isn’t always the case, however, and some of you might be nearing storage capacity of your MacBook and that’s why you’re reading this. As you approach storage capacity, your computer may begin to function poorly as all of the files and programs start to eat up CPU and available RAM. You also might try to download a large or important file only to find out that you are unable to do so because you do not have enough storage space available.

By keeping an eye on your storage space, you will be able to better understand the state of your computer. It’s an easy check-up that you can use to troubleshoot slow performance or glitchy operations. While you might want to keep every piece of data you have on your computer, you can easily back up files to an external hard drive or to the cloud and free up valuable storage space.

How to Check Storage on MacBook Pro

There are a couple of different ways to check the storage on your MacBook Pro and we will take a look at them here. You can also set up your computer to have storage details always listed on the top of your screen if you wish to do so.

Method 1 – Use the Finder

  1. Open the Finder on your computer, usually, this is in your Dock.
  2. In the Finder locate your Hard Drive and open it.
  3. Click File in the Hard Drive menu and then click Get Info.
  4. A window will pop up that looks like this and you can see how much storage you have and how much is currently being used:

Method 2 – About This Mac

If you are running a newer macOS, Yosemite or above, you can easily check on storage space using the About This Mac method. This is the method I personally use the most and it is a really easy way to get this information quickly.

  1. Open and Apple menu on the top left-hand corner of your screen and click on About This Mac.
  2. A window will pop up with several options and click on the Storage tab.
  3. This will display a graphic bar of how much memory is being used and how much free space you have available. It will even give you a color-coded breakdown of how much memory is being used for what.

Method 3 – Disk Utility

Another method to finding out how much storage you have on your MacBook is to use the Disk Utility function. Disk Utility gives you access to a bunch of critical information about your MacBook Pro so it is good to know how to access it. This is not the fastest method to check your storage but is good to know so you can also access the utility for any other reason.

  1. Open the Finder from your Dock or Desktop.
  2. Click on Applications.
  3. Click on Utilities.
  4. Click on Disk Utility.
  5. A window will appear showing you how much storage is being used, how much free space is available and some other insights will be listed.

Method 4 – Storage Status Bar

Where Do I Find My Download On Macbook Pro 13.3

If you want to constantly keep track of your storage, you can put a status bar on the main menu of your Finder that will pop up every time you open the Finder. To do this:

  1. Open the Finder.
  2. Open the View Menu from the top screen.
  3. Select Show Status Bar.
  4. Your storage information will now be listed at all times in the Finder.

Final Thoughts

Google Chrome Macbook Pro Download

As you can see, there are a handful of different methods to go about checking the storage on your MacBook Pro. It is easy to do and a good habit to get into every now and then while you are working on your computer. If you have a large hard drive, you may never have to worry about filling it up but if you want to keep a lot of data and have your computer functioning at full speed and capacity, it’s good to keep track of.

Where Do I Find My Download On Macbook Pro 2020

Have you ever filled up your storage completely?